How can managers use the job characteristics model (JCM) to design jobs?
Expert Answer
The Job Characteristics theory, which came up in 1960’s is a theory of work design, which helps us to know a set of the required implementing principles, which helps to enrich the quality of jobs in an organisational structure. The important variable of the theory constitutes the different parameters of Core Job characteristics which include – Skill variety, Task identity, task significance, Autonomy and feedback, The psychological characteristics – Meaningful experiences of work, Outcome of the work, knowledge of the various results of the activity,
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