(Answered) : CASE STUDY: CINCINNATI SUPER SUBS Cincinnati Super Subs is one of the larger Super Subs outlets, a chain of 300 take-away restaura

CASE STUDY: CINCINNATI SUPER SUBS Cincinnati Super Subs is one of the larger Super Subs outlets, a chain of 300 take-away restaurants in Indiana, Ohio, and Michigan. This outlet has a restaurant manager, an as ers. The restaurant manager rarely has time to serve customers, and frontline work by sists the restaurant manager with purchasing, accounts, managers is discouraged y the head office. The assistant manager serves customers for a couple of ours during the busy lunchtime but otherwise as hiring, and other operations. Most team leaders are college students and serve customers alongsido other employees, particularly from late afternoon