Based on the steps in the guest cycle, why are they important and out of all of them which one would you consider the most important and why?
Expert Answer
The guest cycle importance is given below:
1. The customer can make their own decision through guest cycle , so that they would satisfy their needs and wants.
2. The brand of the company can be promoted through the guest cycle.
3. The guest cycle helps the company to create customer loyalty by providing good customer service and increase their growth opportunity.
4. The guest life cycle is commonly used in the hotel
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