As a manager, Olivia has figured out what makes her employees excited. She makes every effort to connect her important requests to their values and ideals, thereby creating an emotional and attitudinal reaction. Olivia is using which of these influence tactics? A. Inspirational appeals B. Consultation C. Rational persuasion D. Ingratiation E. Inspirational persuasion
Expert Answer
The correct choice is A. Inspirational appeals
Explanation : – The agent makes an appeal to values and ideals or seeks to arouse the target person’s emotions to gain committment for a request or proposal.