A sales and operations plan for a service firm is;
A. an operations plan
B. a staffing plan
C. a production Plan
D. a process plan
Expert Answer
The correct answer is option B.
Staffing plan is process where organization ensure that it has right number of people with right skill that can help the organization in meetinmg business goals. Sales and operation plan for a service fiem focus on developing and aligning tactical plan to have right number of employees with right skills that can help the business to provide exceptional service