8) How would you as an airline manager successfully develop your airline to be a better product than your competition? For example, I would lower prices of my airline tickets during holiday’s to steal the customers from the competition. What distinguishes the successful airlines from their bland counterparts?
Expert Answer
As an airline manager it is imperative to know that the only thing that you are selling is not the seats but also the service. To successfully develop the airline I should focus on the following:
Try and solve my staff’s issues related to their job or related to passenger.
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