4:24 PM QUESTION 8 2 points The personal selling process is O the formalized sales protocol used by a company’s salesforce to ensure a consistent quality sales presentation. the three sales activities that include identifying a customer with an unfilled need, identifying a product or service that could satisty that need, and initiating a formalized exchange or sale. for distribution, and obtaining payment. stages: prospecting, preapproach, approach, presentation, close, and follow-up. sale. the sequential steps taken to close a sale including finalizing product benefits, arranging O the sales activities occurring before, during, and after the sale itself, consisting of six
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