30) Many nmajor purchases result in or discomfort caused by postpurchase confnli discom A) need recognition B) cognitive dissonance C purchase decisions D) legitimization E) dissatisfaction 31) Marketers call the decision-making unit of a buying organization the A) business buyer C) supplier-development centre D) buying system E) buying centre 32) Which of the following best describes market target? A) dividing the market into smaller, meaningful groups of customers B) a promise to a group of customers C) evaluating and identifying a meaningful group of customers to serve D) creating a unique offering to provide customer value E identifying a clear
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