19. Thinking in terms of the Theory of Constraints, Lumeris Inc., an automobile manufacturer, has an inflexible work schedule and requires its workers to work nine hours a day and six days a week. Its laborers do not have adequate skills to perform their job efficiently. The inflexible work schedule and inadequate labor skills are examples of ______.
a. physical constraints
b. nonphysical constraints
c. bottleneck activities
d. work orders
e. idle time
20. Under the Theory of Constraints, nonbottleneck management principles differ from bottleneck management principles because according to nonbottleneck management principles, ______.
a. idle time is acceptable if there is no work to do
b. an
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