10. Define the following: a. Learning-curve theory b. Indirect cost; c. Cost variance; and d. SPI. 11. Given the info below for a 24 hour (which we assume is a good sample for a long-time monitoring data), calculate the MTBF and MTTR: – Start at 12 AM -Crashed at 6 AM – Recovered at 7:30 AM -Crashed at 9 AM -Recovered at 9:15 AM – Crashed at 9:30 PM -Recovered at 10 PM and continued to work until 12 AM the next day. 12. Given 99% as the reliability of an ATM! (which is the only one in our ATM
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