1.Describe the methods that can be used to collect training needs information. Propose the ways to collect training needs information for a middle manager of a commercial bank.
2.What questions need to be answered when you design a training program? Design a training program for university graduates who lack employment skills.
Expert Answer
1. Methods to collect training needs information
Before describing the methods used for training needs information, it is important to know what is Training Needs Analysis (TNA). It refers to the process of knowing what is the level of employee training in the organisation and what level of
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