1) Consider a single service queuing system (M/M/1). In this system, the service time is 2 hours. The utilization of this system equals 0.5. Based on the given information answer the following questions. (Note: All formulas are given below) On average, how much time does a customer wait in the queue? What is the average number of customers in the queue? a. b.
Expert Answer
Service time is 2 hours. This means it takes 2 hours to serve 1 customer. So in 1hour 1/2 = 0.5 customers can be served
So service rate (mu) = 0.5 per hour
Utilization = 0.5
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