5 Evidence Based Management Relies Heavily Numbers Benchmarks Strategic Unit Scorecards Go Q34317019

5. Evidence-based management relies heavily on numbers. Thebenchmarks, strategic and unit scorecards, and goals are allquantitative. A number of questions arise about such a quantitativeapproach. A competent professional manager has to be able to answerthem at several levels of sophistication.

Answer the following questions at the simplest level.

a. Are these the right measures?

b. How do I know my team can influence the measures? (Don’t theyinclude a lot of things outside our control?)

c. Can we really get better? (If we set a goal, how do we knowwe can reach it?)

d. Will the leadership punish us for not reaching our goals?

Expert Answer

a.