2. Café McColl (25 points)
During the busy lunch period at Café McColl, customers arrive atthe rate of 240 customers/hour. Studies have indicated that 20% ofthe customers order their lunch from the Grill, and 40% ofcustomers get lunch from the Deli (the remaining 40% just getself-service items). All customers pay for their food at the cashregister. On average, the grill-chef takes 45 seconds to serve acustomer, the deli-chef takes 20 seconds, and the register-clerktakes 12 seconds. (Assume that all service time and interarrivaltimes are distributed exponentially, and that there is one employeeat each of the three stations.)
- (10 points) What is
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