1 Term Describes Customer Enters Queue Moves Another Queue Receiving Service Balking B P Q34276919

June 27, 2024| admin| 0 Comment| 6:27 pm

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1. What term describes a customer that enters aqueue but moves to another queue before receivingservice?

a). Balking

b). Prioritizing

c). Jockeying

d). Reneging

2. Which queuing parameter represents the customerprocessing time?

a). $1/lambda$

b). $mu$

c). $lambda$

d). $1/mu$

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Expert Answer

Q 1. C) jockeying

Jockeying is the phenomenon of customers switching betweenqueues

Q 2. D) 1/ $mu$

$mu$ is the servicerate. Service time is

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1 Term Describes Customer Enters Queue Moves Another Queue Receiving Service Balking B P Q34276919

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