1. What are “Critical success factors (CSFs)?
2. How are CSFs different from Key performance indicators (KPIs)?
3. Provide an example of artificial intelligence (AI) in use withinour society and define the type of system the AI represents.
Expert Answer
1) CSF (Critical success factors) are those areas and processeson which organization is dependent for its survival. It takes in toconsideration current and future goals of an organization whichvaries from organization to organization. There are lot of softwareavailable in market like EDM (Enterprise Data management) whichprovide help to identify CSF’s using business analytics and supportin decision making.
Example of CSFs are:
- Control overall product cost
- Improvement in Margin %
- Increase
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