What does the Six Sigma approach to quality management mean fora business?
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Ans: Six Sigma projects follow five steps: (1) Define, (2)measure, (3) analyze, (4) improve, and (5) control. There are acomprehensive set of analysis tools that can be used in Six Sigmaprojects[Jac14]. Six Sigma is a data-driven business strategy thatseeks to streamline production processes to constantly generatequasi-perfect products and services in order to achieve abreakthrough return on investment. One of the pillars of Six Sigmais the pursuit of the reduction of production process variation toan infinitesimal level. Some companies have deployed TQM and failedbecause the deployment was conducted
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