1). What is the single greatest factor that affectsthe length of a queue?
a). Customer arrival rates
b). System configuration
c). Variation
d). Service Times
2). Whichqueuing term refers to thenumber of agents availableto help customers?
a). Quere
b). Phase
C). Customer
D). Server
3). At the Laundromat, customers either immediatelyplace clothes in an available washing machine orwait First-Come, First-Served(FCFS) for the next available machine. Once the wash cycle iscomplete, they once again either place clothes in an availabledryer or waitFCFS for the next available dryer. Each person departsonce their clothes are dry. This queuing system is best describedas:
a). Single-Queue, Single-Server, Single-Phase
b). Single-Queue, Single-Server, Multi-Phase
c). Single-Queue, Multi-Server, Multi-Phase
d). Multi-Queue, Multi-Server,
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