Compare and contrast the following operations processes: Craft, Mass Production and Lean Thinking. What are the 8 types of waste (muda) which should be eliminated from the process?
Expert Answer
CRAFT
MASS
LEAN
Highly skilled workers
Narrow skilled workers
Multi-skilled workers
Product is customised for individual
Standardized products in very high volume
Increasingly automated machinery to produce volumes of products in enormous variety
Workers know whole process
Workers know only part of process
Workers are Self reliant
Workers are dependent
Workers are highly flexible
Expensive
Rigid
Avoid the high cost of craft and the rigidity of mass production
Moderate waste is generated
High volume of waste is generated
Minimal waste is generated
Simple and flexible tools are used
Facilities equipped
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