The All people Company serve 24 production employees each hour.The production employees arrive at the tool room every 3minutes onthe average. The production manager is currently considering 2business alternatives to improve on the service delivery.Alternative 1: The addition of a an extra employee to reducecustomer waiting time. The addition of an extra employee to reducecustomer waiting time .The addition of an extra employee will costthe manager Gh 150 per week. With the help of the national officemarketing research group, the manager has determine that eachminute that a customer’s waiting time reduces, the store avoid aloss in sales of Gh 75
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