Please summarize the passage below in at least 250words
The year 1924—at a factory in Cicero, Illinois—saw the start oftwo of the most important developments ever in managerial thinking.In May that year Walter Shewhart described the first control chartwhich launched statistical process control and quality improvement.In November of that year there began a series of research projectswhich came to be known as the Hawthorne studies. This body of workwas central to the creation of the fields of the sociology, socialpsychology, and anthropology of the work place. Although theseevents occurred at the same place and in the same year, there hasbeen remarkably
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