Problem-Solving Case: Do Supervisors Need “Freedom” toManage Their Time?
Information scientist Fred Stutzman noticed thatwhenever he went online, he was just a click or two away from atreasure trove of information, enter- tainment, and socialconnections. Just one little click, and he could find some tidbitthat would be more engaging than whatever project he had sat at thecomputer to tackle. As he told a reporter recently, being on theInternet provides a “sense that at any point in time, you can dipinto this stream.” Consequently, Stutzman, like other computerusers, finds that he doesn’t give 100 percent of his attention towhat he
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