(Answered) : Q87 Deal Critical Incidents Way Handle Specific Important Events Episodes Times Stress Cha Q32941841

Q87

How you deal with critical incidents. The way you handlespecific important events or episodes in times of stress andchallenge can be opportunities for demonstrating commitment to avalue. They are what we call “teachable moments.” For instance,let’s say your team values collaboration, but there’s one verybright member of the group who consistently comes unprepared tomeetings. When you confront him, he says that he doesn’t need toprepare because his performance is better than that of the othermembers of the team. How you handle this “lone wolf” will send astrong message about whether teamwork is for everyone, or foreveryone except this talented individualist.