Question 1
Kotter and Schlesinger (2008), unit Supplementary Readings Week3, argue there are four “most common” reasons why people resistworkplace change: (1) parochial self-interest; (2) misunderstandingand lack of trust; (3) different assessments; and (4) a lowtolerance for change. Which of these four reasons best explains thereaction of the Continental Airlines employees to the workplacechange attempt outlined in the “Incentives to keep employeesfocused on workplace change” (Topic 1) case study?
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