Many organizations offer a combination of goods and services totheir customers.There are key differences between production ofgoods and delivery of services. What are implications of thesedifferences relative to managing operations? Can you please help mewith this..(operations management course)
Expert Answer
Goods refer to tangible products offered to customers. Serviceson the other hand, refer to the things that cannot be seen ortouched (intangible) that a company offers to its customers at agiven price. The differences in goods and services have variousimplications on the managerial operations and decisions of thegiven company. The manners in which goods and services areproduced, marketed and distributed to
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