Does the market model eliminate participatory democracy frompublic-sector management? How will performance be measured on thisdimension and who will interpret the results?
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Answer:-
Participatory democracy is the belief in the direct involvementof the citizens (customers) in the governmental decision-makingprocess. In a sense, it does eliminate participatory democracy frompublic sector management because it becomes more about deliveringcustomer service than actual democracy. It assumes that all publicservants are motivated by an entrepreneurial spirit rather than adesire to contribute to society while respecting the law,constitutional principles, community values, political norms,professional standards, and citizen interests. The market modelemphasizes results-oriented customer-service quality in attempts toincrease
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