Strategy Exercise: Imagine that you are the manager of aMcDonald’s restaurant. You are pursuing a low-cost, high-qualityservice strategy. You believe that the assistant manager you hireis critical to executing your strategy because the person will havea great deal of contact with both your employees and customers. Youhave just finished interviewing the five finalists for theposition. One candidate really stands out: Pat Edwards has threeyears of relevant work experience, and a collaborative andservice-oriented style that will fit your restaurant’s culture verywell. She also scored high on the interview, job knowledge, andsimulation assessments.
Your previous assistant manager had been hired with no jobexperience
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