Question Description
Background: Many hotel property owners and hotel management teams of hotels, and resorts, are adding a luxury Spa to their property. Unfortunately, much of the time, the spa is underutilised or even empty. As a result, spa’s in hotels often represent an additional cost factor, instead of an incremental revenue source.
Research, analyse and discuss in detail both why and how the Spa Product needs to be managed more strategically to better optimize the revenue from this facility. Your essay is NOT to include outsourcing the spa as an option. Ensure that within your essay you include:
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