Question:
Describe how a service business can reduce the need for customercontact, use one or more examples to illustrate your answer.
Expert Answer
Service business can reduce the need of customer contact byintroducing preexisting help services such as frequently askedquestions segment in their website as well as their at theinformation portal that would directly increase the adaptability ofthe system why use margin and provide adequate level of support inoperational capabilities to these service companies for reducingthe need of customer contact. Implementation of artificialintelligence into the website as well as availability of this kindof factor in operational segment of the website would also
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