Question Description
According to the case study, a kaizen event revealed that variability in operations performance and outcomes was the root cause of a bottleneck in scheduling MRIs. Three solutions were provided, including:
- Modify the master schedule.
- Streamline the insurance authorization process.
- Implement standardized work instructions.
To prepare for this Assignment:
Read the Pediatric Hospital in Tough Market Pegs Growth to Lean Process Improvement case study by Tonya Vinas, located in the Learning Resources. Review the key metrics and current state of the organization before the interventions were conducted.
The Assignment:
In a 6- to 7-page report to the board of directors (not including title page or
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